Airport Food & Beverage Offer of the Year
Qatar Duty Free, Hamad International Airport
Qatar Duty Free Vice President Food & Beverage Grant Fleming (centre) and team collect the big prize of the night for Airport Food & Beverage Offer of the Year
Qatar Duty Free at Hamad International Airport captured the prestigious Airport Food & Beverage Offer of the Year accolade for the second year in a row.
On a triumphant evening, the company won seven overall or regional awards across multiple categories for its hugely ambitious, memorably diverse choice of brands, designs and powerful executions.
The F&B Offer of the Year accolade underscored Qatar Duty Free’s drive to carry something for everyone across its estate – and in particular to be seen as ‘a global dining destination’.
The judges highlighted the quality of food, delivered in emphatically spectacular style with creativity, innovation and passion – and all produced on site.
Variety and diversity in an array of curated concepts adds another layer of excellence, with arguably the most complete and inclusive range of cuisines and price points of any gateway in a region syonymous with quality airports.
The judges hailed the offer as “bold, exciting, with impressive growth figures – this is not only innovative and diverse, it is world class”.
Regional winners
Americas & Caribbean
Kansas City International Airport
Judges’ comment: “An airport that has made a true attempt to localise and brought downtown to the airport in a memorable way, celebrating the spirit of the city in its food offer.”
Asia Pacific
Singapore Changi Airport
Judges’ comment: “We salute a location that has taken huge strides forward in its imagining and execution of food & beverage – with an eclectic array of brands and concepts aimed at travellers and the many locals that come to eat or shop here. Its submission showed off its balance of human and high-tech experiences, its variety and commitment to service excellence.”
Europe
London Luton Airport
Judges’ comment: “An airport that continues to undergo a major journey in terms of its dining offer and proposition – with an array of brands adapted well to the audience and environment. And there’s a lot more to come yet.”
Middle East & Africa
Qatar Duty Free, Hamad International Airport
Judges’ comment: “A byword in the airport world for hospitality, generosity and a relentless focus on quality, each of which guides the superb service offer and customer experience.”
Highly Commended
Abu Dhabi Airports, Zayed International Airport
Judges’ comment: “The offer here is broad indeed with a combination of food courts, fresh casual dining, with bespoke regional offerings blended with global brands. The submission highlighted the innovation, brand and marketing efforts that have gone into the F&B offer.”
Reacting to the award, the company noted: “This success is a testament to the innovation, investment and pioneering standards exemplified by the business’ entire culinary team – a diverse group of more than 1,700, including more than 340 chefs, delivering over 6 million meals per year across 70 dining outlets.”
Qatar Airways Group Chief Executive Officer, Engr. Badr Mohammed Al-Meer said: “As a leading hospitality provider, Qatar Airways Group is dedicated to exceeding industry standards to set new global benchmarks across all aspects of our operations. From our airline services to our airport lounges, we consistently strive for excellence, and that is equally true of our F&B offerings.
“This recognition at the 2024 FAB Awards highlights Qatar Duty Free’s leading role in delivering world-class dining that enriches the customer experience at Hamad International Airport.”
Qatar Airways Chief Retail and Hospitality Officer Thabet Musleh said: “Our team at Qatar Duty Free is continually striving to put Hamad International Airport on the map as a destination in its own right. F&B plays a pivotal role in the overall airport experience, and we are extremely proud to be recognised by a panel of experts for redefining this experience.
“We consistently invest in strengthening our offerings, upgrading outlets and delivering world-class concepts to ensure that our ability to truly deliver ‘Something for Everyone’ is not an empty promise, but a guarantee. We are increasingly becoming the benchmark as the world’s best F&B airport experience and we are delighted to be recognised as such at the FAB Awards.”
FAB eZine
August 2024
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